graceandaugust.co.nz

Bird Decor or Wall Hooks | Various Colours | Need it now?

Regular price
$27.50
Regular price
Sale price
$27.50
Tax included. Shipping calculated at checkout.
Color — Blue
  • Hurry, only 1 item left in stock!

NZ Stock - Free NZ shipping on orders $70+

Free NZ & global shipping from our international suppliers

Simple & stress-free 10 day returns

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Shipping and Delivery
  • Shipping & Delivery

Hassle-Free Shipping & Delivery

All orders sent from our overseas suppliers are shipped with Free Delivery

Orders sent from within New Zealand are free delivery over $70 and are not available for international delivery.

After Your Purchase:  Once you've made your purchase, an order confirmation will be sent to the email address you provided. If it's not in your inbox, we recommend checking your spam or junk mail folder.

Dispatch Times:  We strive to dispatch orders swiftly from our warehouse or directly from our suppliers' within 1-3 business days. During high-demand periods, we ask for your understanding and to allow for up to 5 business days to process your order.

Addressing Concerns

Incorrect Address?  Mistakes happen! If you notice any discrepancies in the delivery address, promptly email us with 'URGENT' in the subject line. We'll make the necessary changes before your order is on its way. Please note, if an order cannot be delivered due to an incorrect address and is returned to us, we are unable to provide compensation for this error.

Order Tracking

Stay Informed: You will be notified with a shipping confirmation email along with a tracking number once your order is en-route. The tracking information may take 2 – 5 days to reflect the latest updates, so we appreciate your patience. 

Estimated Delivery

When to Expect Your Order: Below you'll find the estimated delivery times to various regions:

Country/Region         Shipping Method      Estimated Delivery Time

United States              Standard                     9-16 Business Days

United Kingdom          Standard                     9-16 Business Days

Australia                      Standard                     9-16 Business Days

Canada                        Standard                     9-16 Business Days

Rest of the World        Standard                     9-16 Business Days

 

Origin of Shipment

Global Partnerships:  While we may be a boutique operation, we partner with global logistics providers to ensure affordable shipping across the globe. This collaboration allows us to extend the best prices directly to you.

Regarding Lost or Stolen Packages

Our Policy:  We entrust our delivery partners to handle your order with care. However, Grace and August are not liable for any packages that are lost or stolen after the courier has confirmed delivery. We cannot offer refunds or replacements for such orders.

 

Domestic Shipping Rates and Estimates

  • Parcels from  $6.80.  RD Delivery parcels start at $10.90 in New Zealand
  • Free for orders over $70.00

International Shipping

Local Availability:

Please note that our products stocked in New Zealand are exclusive for our local customers due to the high costs associated with international shipping.

For Our US Customers:

We have exciting news for our US-based clientele! You can now purchase the Grace and August Watering Cans and Gardening Aprons, along with an array of made-to-order products, through our dedicated US website at www.poshlettuce.com. This not only ensures better postage rates but also, in many instances, offers free shipping within the United States.

International Shipping Options:

All items listed on our Grace and August website with 'Free Shipping' are dispatched from our international suppliers. These products are available for purchase worldwide, bringing our unique selection to your doorstep, wherever you may be.

Need Assistance?

We're Here to Help:  For any inquiries that haven't been addressed, don't hesitate to reach out to us at info@graceandaugust.co.nz.

 

Returns & Exchanges

Refund Policy for Grace and August 

Returns & Refunds

At Grace and August, we are dedicated to your satisfaction. If you find yourself not entirely pleased with your purchase, we offer a 10-day return policy, which begins from the date you receive your item.

 

Return Process:

  • Eligibility: Items must be in their original condition and packaging to qualify for a return. We cannot accept items that have been damaged by the customer.
  • Initiating a Return: Contact us at info@graceandaugust.com within 10 days of receipt to request a return. Please include your order number, the email address used to place the order, and a detailed reason for the return. Attach clear photos or videos showing the product in its original condition.
  • Approved returns: You will receive an approved address for your return. Note that return shipping costs are the customer's responsibility, and we recommend opting for tracked shipping, as we cannot be held accountable for lost parcels in transit.
  • Receiving and Inspection: Once we receive the returned item and confirm it is in its original condition, we will process your refund. Please note, the original shipping cost and a $3 restocking fee will be deducted from your refund. The restocking fee helps cover the cost of repackaging, credit card transaction fees, and taxes related to the original purchase. 

Late or Missing Refunds:

If you haven’t received a refund within 5 business days of us receiving your return, first recheck your bank account, then contact your credit card company. Refunds can take some time to be officially posted. If further assistance is needed, please contact us at info@graceandaugust.com. 

 

Damaged, Lost or Stolen Orders:

Damaged: If your order is damaged upon arrival immediately email us at info@graceandaugust.com with your order number and specific details about the issue. We require notification within 48 hours of receipt for damaged items, along with photo or video evidence.

Late: If you haven't received your package within the expected timeframe, here's what to do.

  • Check the Tracking Information: Start by reviewing the tracking details using your provided tracking number. It's likely that your item is en route and will arrive shortly, typically within the next couple of days.
  • Stalled Shipments: In case the tracking information indicates no recent movement of your parcel, please reach out to us at info@graceandaugust.com for assistance.
  • Missing Tracking Number: Should you not possess a tracking number, don't worry. Simply send an email to info@graceandaugust.com with your order ID and the email address used for the purchase, and we'll help you out.

Stolen or missing: If your package status shows as delivered but you have not received it, you have a couple of options:

  • You may contact the courier directly to request proof of delivery, which can often clarify the situation.
  • If you're not comfortable contacting the courier, feel free to inform us at info@graceandaugust.com. We will take the initiative to inquire on your behalf.
  • In instances where it is established that your package was mistakenly delivered to an incorrect address, we will ensure that a replacement is sent to you promptly.
  • Theft at Delivery Address: However, please be aware that if the package was delivered to the correct address and then stolen, we regret that we cannot accept liability for the theft. While we sympathise with this unfortunate event, our responsibility ends once the package is delivered to the correct location.

 Cancellations:

You may cancel your order before it has been processed with a 10% cancellation fee to cover credit card company charges. Unfortunately, we cannot cancel orders that have already been processed or shipped.

Non-Refundable Circumstances:

We cannot accept returns if the customer has found the same item for a lower price elsewhere after purchase. Ensure you are fully committed to the purchase before completing your order.

For any questions regarding our refund policy or if you need assistance with your return, please contact us at info@graceandaugust.com. We are here to help you every step of the way.

Check our FAQ page for more store information you may like to know. 

Want it now? We have a limited amount of birds in stock and can send you out directly. Not in a hurry? Save money and choose to order from our supplier. NZ Only

Elevate your home decor with our exquisite Bird Shaped Wall Hooks – the perfect blend of functionality and aesthetic appeal. Crafted with utmost care and precision, these beautiful bird hooks are made from high-quality natural polyresin and adorned with environmentally friendly, non-toxic paint. Designed to add a touch of elegance to your space, these unique bird-shaped hooks are sure to impress.

These versatile bird hooks can be used for various purposes, from holding keys and accessories to serving as charming wall decor elements. Customise your interior by choosing from five captivating colours: Yellow, Black, White, Blue, and Wood Grain. Mix and match colours to suit your decor preferences effortlessly.

Installation is a breeze, with each bird hook featuring an attached screw on the rear. Depending on your wall surface, you may need to use a wall fastener for added stability, especially when using them for heavier items. Rest assured, the smooth shape of these hooks won't damage your clothes.

Specifications:

Material: Polyresin (a sturdy and detailed resin compound)
Size: Approximately 10.5 x 4 x 4 cm
Weight: Approximately 0.15 kg 

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