KN95 Face Mask | Bulk order | Pre-purchase | Fantail

Regular price
$55.00
Regular price
$199.00
Sale price
$55.00
Tax included. Shipping calculated at checkout.

    NZ Stock - Free NZ shipping on orders $85+

    Free NZ & global shipping from our international suppliers

    Simple & stress-free 10 day returns

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    Shipping and Delivery

    Parcels: From $6.80,  Rural Delivery Starts at $10.90 in New Zealand.
    - Free Shipping: For orders over $85.
    - Home & Decor Items: Sent from our overseas suppliers with free delivery.
    - T-shirts: Made to order in Australia. NZ shipping: $11.00, AU shipping: $9.50.
    - Face Masks: Shipping rates vary.

    Orders shipped from within New Zealand qualify for free delivery on orders over $85 and are not available for international delivery.

    After Your Purchase

    Once you've completed your purchase, an order confirmation will be sent to the email address you provided. If you don’t see it in your inbox, please check your spam or junk folder.

    Dispatch Times

    We aim to dispatch orders promptly within 1-3 business days from our warehouse or directly from suppliers. During peak periods, please allow up to 5 business days for order processing.

    Addressing Concerns
    - Incorrect Address? If you notice a mistake in the delivery address, please email us immediately with "URGENT" in the subject line. Were possible we'll update the address before your order is dispatched. Note: If an order is undeliverable due to an incorrect address and is returned, we cannot offer compensation.

    Order Tracking

    You will receive a shipping confirmation email with a tracking number once your order is en route. Please note that tracking updates may take 2-5 days to reflect current status.

    Estimated Delivery Times

    Country/Region    Shipping Method    Estimated Delivery Time 
    United States        Standard               9-16 Business Days 
    United Kingdom   Standard                9-16 Business Days 
    Australia               Standard                9-16 Business Days 
    Canada                 Standard               9-16 Business Days 
    Rest of the World   Standard              9-16 Business Days 

    Origin of Shipment

    We work with global logistics partners to provide affordable shipping worldwide. This allows us to offer competitive rates directly to you.

    Lost or Stolen Packages

    While we trust our delivery partners, Grace and August is not responsible for packages marked as delivered by the courier but reported as lost or stolen. Unfortunately, we cannot offer refunds or replacements for such cases.

    International Shipping

    New Zealand Customers: Products stocked in New Zealand are exclusive to local customers due to the high costs of international shipping.

    US Customers: Exciting news! You can now purchase Grace and August Watering Cans, Gardening Aprons, and other made-to-order products through our US website at www.graceandaugust.com This ensures better shipping rates, and many products come with free shipping within the US.

    International Shipping: Items with "Free Shipping" on our Grace and August website are dispatched from international suppliers and are available for worldwide purchase.

    Need Assistance?

    For any further questions, feel free to contact us at info@graceandaugust.co.nz. We're happy to help!

    Returns & Exchanges
    At Grace and August, we are dedicated to your satisfaction. If you find yourself not entirely pleased with your purchase, we offer a 10-day return policy, which begins from the date you receive your item.

     

    Return Process:

    • Eligibility: Items must be in their original condition and packaging to qualify for a return. We cannot accept items that have been damaged by the customer.
    • Initiating a Return: Contact us at info@graceandaugust.com within 10 days of receipt to request a return. Please include your order number, the email address used to place the order, and a detailed reason for the return. Attach clear photos or videos showing the product in its original condition.
    • Approved returns: You will receive an approved address for your return. Note that return shipping costs are the customer's responsibility, and we recommend opting for tracked shipping, as we cannot be held accountable for lost parcels in transit.
    • Receiving and Inspection: Once we receive the returned item and confirm it is in its original condition, we will process your refund. Please note, the original shipping cost and a $3 restocking fee will be deducted from your refund. The restocking fee helps cover the cost of repackaging, credit card transaction fees, and taxes related to the original purchase. 

    Late or Missing Refunds:

    If you haven’t received a refund within 5 business days of us receiving your return, first recheck your bank account, then contact your credit card company. Refunds can take some time to be officially posted. If further assistance is needed, please contact us at info@graceandaugust.com. 

     

    Damaged, Lost or Stolen Orders:

    Damaged: If your order is damaged upon arrival immediately email us at info@graceandaugust.com with your order number and specific details about the issue. We require notification within 48 hours of receipt for damaged items, along with photo or video evidence.

    Late: If you haven't received your package within the expected timeframe, here's what to do.

    • Check the Tracking Information: Start by reviewing the tracking details using your provided tracking number. It's likely that your item is en route and will arrive shortly, typically within the next couple of days.
    • Stalled Shipments: In case the tracking information indicates no recent movement of your parcel, please reach out to us at info@graceandaugust.com for assistance.
    • Missing Tracking Number: Should you not possess a tracking number, don't worry. Simply send an email to info@graceandaugust.com with your order ID and the email address used for the purchase, and we'll help you out.

    Stolen or missing: If your package status shows as delivered but you have not received it, you have a couple of options:

    • You may contact the courier directly to request proof of delivery, which can often clarify the situation.
    • If you're not comfortable contacting the courier, feel free to inform us at info@graceandaugust.com. We will take the initiative to inquire on your behalf.
    • In instances where it is established that your package was mistakenly delivered to an incorrect address, we will ensure that a replacement is sent to you promptly.
    • Theft at Delivery Address: However, please be aware that if the package was delivered to the correct address and then stolen, we regret that we cannot accept liability for the theft. While we sympathise with this unfortunate event, our responsibility ends once the package is delivered to the correct location.

     Cancellations:

    You may cancel your order before it has been processed with a 10% cancellation fee to cover credit card company charges. Unfortunately, we cannot cancel orders that have already been processed or shipped.

    Non-Refundable Circumstances:

    We cannot accept returns if the customer has found the same item for a lower price elsewhere after purchase. Ensure you are fully committed to the purchase before completing your order.

    For any questions regarding our refund policy or if you need assistance with your return, please contact us at info@graceandaugust.com. We are here to help you every step of the way.

    Check our FAQ page for more store information you may like to know. 

    Pre-Order Information for Grace and August KN95 Masks:  As the masks are already discounted they are not able to be combined with any further discounts, such as free shipping or Spin a discount. 

    Thank you for your interest in our printed KN95 masks! Please note that this is a pre-order, and we will only proceed with production if a minimum of 500 packs (10 masks per pack) in one pattern are ordered within a 4-week period.

    If multiple patterns are ordered but none reach the minimum, customers will be offered the most popular pattern before the order is canceled. If the minimum is not reached, you will have the option to:
    1. Receive a full refund.
    2. Choose an alternative pattern.
    3. Stay on the pre-order for an additional 4 weeks.

    Once the order is confirmed, masks will be delivered approximately 2 months after production begins.

    KN95 Disposable Protective Face Masks:

    • Protects high-risk indoor settings with little or no ventilation.
      - Firm seal around the face for a snug fit on all sides.
      - Disposable masks; can be reused up to 5 times (max 8 hours of wear), but should be discarded if soiled or damaged.
      - Standard: GB2626-2019
      - Pack Size: 10 masks per pack
      - Filtration: Up to 98% BFE, factory-tested regularly
      - Features: Soft ear loops, flexible nose piece, 5-layer protection
      - Suitable for indoor and outdoor use; fits most adults
      - Best before date: Two years from manufacturing
      - Made in China

    Please ensure you select the correct shipping profile at checkout. Any rural delivery addresses that have not paid the appropriate shipping fee will not be processed until the correct payment is made. We appreciate your understanding!

    Postage prices (excl RD) Masks are excluded from free shipping offer

    • 5 Pks x 10 masks   -  Postage: $7.50
    • 10 Pks x 10 masks – Postage: $10.00
    • 20 Pks x 10 masks – Postage: $11.50
    • 30 Pks x 10 masks – Postage: $13.00
    • 60 Pks x 10 masks – Postage: $22.00

    If you're interested in ordering more than 60 packets or wholesaling our unique KN95 masks, please contact us directly for more information.

    Note: These masks meet the performance criteria for KN95 standards, which are similar to the European standard FFP2 for respiratory protection.

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    Customer Reviews

    Based on 84 reviews
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    T
    Terra Dumont
    Love these mask!

    So cute for spring! Great value !!!

    S
    Sharon W
    Great mask

    Not only are they quality masks, they have a lovely design and the price was almost unbelievably good. Thank you!

    L
    Lesleigh Snelson
    Peacock mask

    The delivery was swift and the peacock mask was really delightful and fits comfortably. A great product 👌 👏 👍

    L
    Lesleigh Snelson
    KN95 masks

    I love the peacock and black orchid face masks that I recently ordered. The communication was great they did not take long to get to me and I was very happy with the product that I ordered.

    T
    Tineke

    Comfortable to wear and prettier than the standard mask. Quick delivery