Sea Salt & Sage Luxury Soy Wax Tin Candle

Regular price
$25.90
Regular price
Sale price
$25.90
Tax included. Shipping calculated at checkout.

    NZ Stock - Free NZ shipping on orders $85+

    Free NZ & global shipping from our international suppliers

    Simple & stress-free 10 day returns

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    Shipping and Delivery

    Parcels: From $6.80,  Rural Delivery Starts at $10.90 in New Zealand.
    - Free Shipping: For orders over $85.
    - Home & Decor Items: Sent from our overseas suppliers with free delivery.
    - T-shirts: Made to order in Australia. NZ shipping: $11.00, AU shipping: $9.50.
    - Face Masks: Shipping rates vary.

    Orders shipped from within New Zealand qualify for free delivery on orders over $85 and are not available for international delivery.

    After Your Purchase

    Once you've completed your purchase, an order confirmation will be sent to the email address you provided. If you don’t see it in your inbox, please check your spam or junk folder.

    Dispatch Times

    We aim to dispatch orders promptly within 1-3 business days from our warehouse or directly from suppliers. During peak periods, please allow up to 5 business days for order processing.

    Addressing Concerns
    - Incorrect Address? If you notice a mistake in the delivery address, please email us immediately with "URGENT" in the subject line. Were possible we'll update the address before your order is dispatched. Note: If an order is undeliverable due to an incorrect address and is returned, we cannot offer compensation.

    Order Tracking

    You will receive a shipping confirmation email with a tracking number once your order is en route. Please note that tracking updates may take 2-5 days to reflect current status.

    Estimated Delivery Times

    Country/Region    Shipping Method    Estimated Delivery Time 
    United States        Standard               9-16 Business Days 
    United Kingdom   Standard                9-16 Business Days 
    Australia               Standard                9-16 Business Days 
    Canada                 Standard               9-16 Business Days 
    Rest of the World   Standard              9-16 Business Days 

    Origin of Shipment

    We work with global logistics partners to provide affordable shipping worldwide. This allows us to offer competitive rates directly to you.

    Lost or Stolen Packages

    While we trust our delivery partners, Grace and August is not responsible for packages marked as delivered by the courier but reported as lost or stolen. Unfortunately, we cannot offer refunds or replacements for such cases.

    International Shipping

    New Zealand Customers: Products stocked in New Zealand are exclusive to local customers due to the high costs of international shipping.

    US Customers: Exciting news! You can now purchase Grace and August Watering Cans, Gardening Aprons, and other made-to-order products through our US website at www.graceandaugust.com This ensures better shipping rates, and many products come with free shipping within the US.

    International Shipping: Items with "Free Shipping" on our Grace and August website are dispatched from international suppliers and are available for worldwide purchase.

    Need Assistance?

    For any further questions, feel free to contact us at info@graceandaugust.co.nz. We're happy to help!

    Returns & Exchanges
    At Grace and August, we are dedicated to your satisfaction. If you find yourself not entirely pleased with your purchase, we offer a 10-day return policy, which begins from the date you receive your item.

     

    Return Process:

    • Eligibility: Items must be in their original condition and packaging to qualify for a return. We cannot accept items that have been damaged by the customer.
    • Initiating a Return: Contact us at info@graceandaugust.com within 10 days of receipt to request a return. Please include your order number, the email address used to place the order, and a detailed reason for the return. Attach clear photos or videos showing the product in its original condition.
    • Approved returns: You will receive an approved address for your return. Note that return shipping costs are the customer's responsibility, and we recommend opting for tracked shipping, as we cannot be held accountable for lost parcels in transit.
    • Receiving and Inspection: Once we receive the returned item and confirm it is in its original condition, we will process your refund. Please note, the original shipping cost and a $3 restocking fee will be deducted from your refund. The restocking fee helps cover the cost of repackaging, credit card transaction fees, and taxes related to the original purchase. 

    Late or Missing Refunds:

    If you haven’t received a refund within 5 business days of us receiving your return, first recheck your bank account, then contact your credit card company. Refunds can take some time to be officially posted. If further assistance is needed, please contact us at info@graceandaugust.com. 

     

    Damaged, Lost or Stolen Orders:

    Damaged: If your order is damaged upon arrival immediately email us at info@graceandaugust.com with your order number and specific details about the issue. We require notification within 48 hours of receipt for damaged items, along with photo or video evidence.

    Late: If you haven't received your package within the expected timeframe, here's what to do.

    • Check the Tracking Information: Start by reviewing the tracking details using your provided tracking number. It's likely that your item is en route and will arrive shortly, typically within the next couple of days.
    • Stalled Shipments: In case the tracking information indicates no recent movement of your parcel, please reach out to us at info@graceandaugust.com for assistance.
    • Missing Tracking Number: Should you not possess a tracking number, don't worry. Simply send an email to info@graceandaugust.com with your order ID and the email address used for the purchase, and we'll help you out.

    Stolen or missing: If your package status shows as delivered but you have not received it, you have a couple of options:

    • You may contact the courier directly to request proof of delivery, which can often clarify the situation.
    • If you're not comfortable contacting the courier, feel free to inform us at info@graceandaugust.com. We will take the initiative to inquire on your behalf.
    • In instances where it is established that your package was mistakenly delivered to an incorrect address, we will ensure that a replacement is sent to you promptly.
    • Theft at Delivery Address: However, please be aware that if the package was delivered to the correct address and then stolen, we regret that we cannot accept liability for the theft. While we sympathise with this unfortunate event, our responsibility ends once the package is delivered to the correct location.

     Cancellations:

    You may cancel your order before it has been processed with a 10% cancellation fee to cover credit card company charges. Unfortunately, we cannot cancel orders that have already been processed or shipped.

    Non-Refundable Circumstances:

    We cannot accept returns if the customer has found the same item for a lower price elsewhere after purchase. Ensure you are fully committed to the purchase before completing your order.

    For any questions regarding our refund policy or if you need assistance with your return, please contact us at info@graceandaugust.com. We are here to help you every step of the way.

    Check our FAQ page for more store information you may like to know. 

    ENJOY FREE SHIPPING ON THIS PRODUCT - Infused with Sea Salt & Sage, not only does the botanical candle bring a wonderful fragrance into your home, but it also adds sophistication and a luxurious atmosphere to your home.  

    Made with 100% natural soy wax, crystals, sea salt, dried sage and premium fragrance oil.

    Approximate size 95g/3.3oz each
    Burn time: Up to 20-22 hours per candle. Burns evenly and effectively
    Tin colour Gold
    Tin height 4.5cm
    Tin Diameter:  6.5 cm
    Sea Salt & Sage Luxury Soy Wax Tin Candle
    Sea Salt & Sage Luxury Soy Wax Tin Candle
    Sea Salt & Sage Luxury Soy Wax Tin Candle
    Sea Salt & Sage Luxury Soy Wax Tin Candle

    Customer Reviews

    Based on 1 review
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    J
    Jill Thompson
    Fantastic!

    They went over and above with the service. Highly recommended